Refund Policy
Effective Date: April 27, 2025
cs2bsu, managed by BSU BROKING LTD, aims to ensure every trade is seamless and satisfactory.
1. Refund Conditions
You may request a refund if:
- A trade fails due to a platform error.
- Received items do not match the listed description.
2. Refund Procedure
Submit a refund request within 7 days of the trade via support@cs2bsu.sbs. Approved refunds are processed within 10 days.
3. Non-Refundable Situations
No refunds for errors like incorrect Trade URLs or item details provided by you.
4. Contact Us
For refund queries, reach out to:
BSU BROKING LTD
37 Woodland Way, Ongar, England, CM5 9EP
Email: support@cs2bsu.sbs